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Noticeboard

CHANGE TO SURGERY SERVICE 

  

Due to the ongoing outbreak we are putting in place a series of measures to keep all our patients and staff as safe as we possibly can:

 

- For the foreseeable future, open surgery will be suspended and all patients will be required to call the surgery on: 01620 842171 and be triaged by phone by GP. Practice Nurse appointments will also be triaged and called accordingly. You will be asked for a summary of your symptoms and if you have been in direct contact with a person who has tested positive for Coronavirus. The GP will contact you by return phone call and if deemed safe and necessary then you may be given an appointment.

 

- If you have any concerns regarding hospital appointments or travel please visit www.nhsinform.scot and/or www.fitfortravel.nhs.uk. 

We would like to thank all our patients for their understanding and ask if you could share this information as widely as possible.

Blue_Locked_FolderConfidentiality

The Practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from District Nurses and hospital services.
  • To help you get other services e.g. from the Social Work Department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Children’s Consent to Treatment

The Practice operates a policy in accordance with the Children’s Act 2000 which is available for inspection at reception.

Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt.

Television

The television is on in the waiting room to provide back ground noise to help ensure confidentiality within the surgery premises.  This is for the consultation rooms as well as discussions at the front desk. 

 
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